Effective Date: 1-March-2026
Welcome to BrainLeaf
These Terms & Conditions govern your access to and use of our website, services, and educational programs. By accessing our website or enrolling in our programs, you agree to comply with and be bound by these Terms.
If you do not agree with these Terms, please do not use our services.
1. Services Offered
Brain Leaf provides online educational services including:
- Live online classes
- Class recordings
- Workshops and training programs
- Worksheets and Quizzes
All services are delivered digitally unless otherwise stated.
2. Eligibility
- Users must be at least 18 years old to enroll independently.
- If the student is a minor, enrollment must be completed by a parent or legal guardian.
- By enrolling, you confirm that the information provided is accurate and complete.
3. Enrollment & Payment Terms
- Enrollment is confirmed only after successful payment.
- All course fees must be paid in full or as per the selected payment plan.
- Prices are subject to change without prior notice.
- EMI options (if applicable) are governed by the respective financial institution or payment provider.
- Brain Leaf reserves the right to cancel enrollment if payment fails or is reversed.
4. User Responsibilities
Users agree to:
- Provide accurate information during registration
- Not share login credentials with others
- Not record, copy, distribute, or resell course content
- Maintain respectful conduct during live sessions
Violation of these terms may result in suspension or termination without refund.
5. Intellectual Property
All content provided by BrainLeaf, including:
- Videos
- Course materials
- PDFs
- Logos
- Website content
is the intellectual property of BrainLeaf. Unauthorized reproduction, sharing, or distribution is strictly prohibited and may result in legal action.
6. Technical Requirements
Users are responsible for:
- Having a stable internet connection
- Compatible device and software
BrainLeaf is not liable for disruptions caused by technical issues beyond our control.
7. Limitation of Liability
Brain Leaf does not guarantee specific academic or career outcomes.
We are not responsible for:
- Individual performance results
- Internet connectivity issues
- Technical platform interruptions beyond our control
Our total liability shall not exceed the amount paid for the course.
8. Privacy
We respect your privacy. Personal information collected is governed by our Privacy Policy.
9. Modifications
BrainLeaf reserves the right to update or modify these Terms at any time. Continued use of our services constitutes acceptance of revised Terms.
10. Governing Law
These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in [Your City, State].
Privacy Policy
Effective Date: 1-March-2026
Brain Leaf is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our educational services.
By using our website or enrolling in our programs, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
Personal Information
- Full Name
- Email Address
- Phone Number
- Child’s Name (if enrolling a minor)
- Billing Address
- Payment details (processed securely via third-party payment gateways)
Non-Personal Information
- IP address
- Browser type
- Device information
- Pages visited
- Usage data through cookies and analytics tools
2. How We Use Your Information
We use the information collected to:
- Process course enrollments and payments
- Provide access to classes and materials
- Send confirmations, reminders, and updates
- Respond to customer support queries
- Improve our website and services
- Send promotional offers (only if you have opted in)
We do not sell, trade, or rent your personal information to third parties.
3. Payment Security
All payments are processed through secure third-party payment gateways such as Razorpay / PayPal or other authorized providers. Brain Leaf does not store complete debit/credit card details on its servers.
Payment providers comply with applicable security and regulatory standards.
4. Cookies and Tracking
Our website may use cookies and analytics tools to:
- Improve user experience
- Track website traffic
- Analyze performance
You may disable cookies through your browser settings if you prefer.
5. Data Sharing
We may share information only with:
- Payment processing partners
- Technology service providers
- Legal authorities if required by law
All third-party partners are required to maintain confidentiality and data security.
6. Data Protection
We implement reasonable administrative and technical safeguards to protect your information.
However, no online transmission is completely secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Our services may involve minors. Enrollment must be completed by a parent or legal guardian.
We do not knowingly collect personal information directly from children without parental consent.
8. Your Rights
You may:
- Request access to your personal information
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications
To make such requests, contact us using the details below.
9. Policy Updates
Brain Leaf reserves the right to update this Privacy Policy at any time.
Changes will be posted on this page with a revised effective date.
10. Contact Information
Brain Leaf
Email: hello@thebrainleaf.com
Phone: +91 7411430989
Refund & Cancellation Policy
Effective Date: 1-March-2026
This Refund & Cancellation Policy explains how refunds and cancellations are handled for programs purchased from Brain Leaf. By enrolling in any program, the parent or legal guardian agrees to the terms stated below.
1. General Terms
All purchases made on Brain Leaf are considered final. Classes are scheduled in advance, educators are assigned, and resources are allocated based on confirmed enrollments.
Any request for cancellation or refund must strictly follow the terms outlined in this policy.
2. Cooling-Off Period
Parents may request cancellation within seventy-two (72) hours of enrollment, provided that:
- The child has not attended any live class, and
- No course materials or recordings have been accessed.
If eligible, a full refund will be processed.
Once a class is attended or course access is activated, the cooling-off period automatically ends.
3. Refund Eligibility
Refunds may be granted only under the following conditions:
- The program has not started and no session has been attended.
- A verified technical issue from Brain Leaf’s side prevented participation in multiple sessions, and the issue could not be resolved despite written communication.
- Any exceptional case approved in writing by Brain Leaf management.
If a refund is approved, Brain Leaf reserves the right to deduct:
- Applicable taxes
- Cost of classes attended (adjusted against any discounts provided)
- Up to ten percent (10%) towards operational and payment gateway charges
All refund requests must be submitted in writing to:
📧 [support@brainleaf.com]
The request must include:
- Registered mobile number
- Student name
- Order or transaction details
- Clear reason for refund request
4. Non-Refundable Situations
- Change of mind after enrollment
- Child unable to attend due to personal reasons (travel, exams, schedule changes, etc.)
- Requests made after substantial course completion
- Issues related to the child’s internet, device, or login credentials
- Missed or unused classes
Unused classes are not eligible for refunds. They may be rescheduled subject to educator availability.
5. Class Rescheduling
Brain Leaf will attempt to provide alternative schedules based on educator availability.
Rescheduling is subject to operational feasibility.
Repeated no-shows or last-minute cancellations from the parent’s side will be treated as attended sessions and will not qualify for refunds.
6. Chargebacks & Payment Disputes
If a chargeback is raised after attending classes or accessing services, Brain Leaf reserves the right to contest the dispute.
Attendance logs, communication records, and proof of service delivery will be submitted to the payment processor.
Once a class is attended, services are deemed delivered.
Brain Leaf reserves the right to recover costs associated with wrongful chargebacks.
7. Dispute Resolution & Jurisdiction
Parents agree to first communicate with Brain Leaf in writing to resolve any concerns.
If a dispute remains unresolved, it shall be settled through arbitration in accordance with Indian arbitration laws.
The place of arbitration and jurisdiction shall be Bengaluru, Karnataka. Only courts of that jurisdiction shall have authority.
8. Policy Updates
Brain Leaf reserves the right to update or modify this policy at any time.
Updated terms will be published on the website and shall take effect immediately.
9. Acknowledgment
By enrolling, making payment, and accessing Brain Leaf services, parents confirm that they have read, understood, and agreed to this Refund & Cancellation Policy.
Continued use of Brain Leaf services constitutes acceptance of these terms.
